Dubai is one of the world’s leading travel and tourism destinations, attracting millions of visitors every year for leisure, business, shopping, and cultural experiences. The emirate’s strong infrastructure, world-class facilities, and strategic location between East and West make it an ideal hub for the global tourism industry.
If you are looking to tap into this lucrative market, obtaining a Tourism license in Dubai is the first step towards establishing a profitable business in this sector. Whether you want to set up a travel agency, inbound tour company, or outbound travel consultancy, a UAE Tourism license provides the legal framework to operate successfully while enjoying Dubai’s pro-business ecosystem.
This comprehensive guide will explain everything you need to know about obtaining a tourism license, its types, requirements, benefits, and costs.
What is a Tourism License
A Tourism license in Dubai is a business licence issued by the Department of Economy and Tourism (DET) that legally allows entrepreneurs and companies to conduct tourism-related activities. It is a mandatory requirement for businesses that want to operate in the travel and hospitality industry, whether dealing with inbound visitors, outbound travellers, or tour services.
A tourism licence provides access to various regulated business activities such as ticketing, travel consultancy, and tour operations. It ensures compliance with Dubai’s laws, protects customers’ rights, and adds credibility to your brand in both local and global markets.
The Department of Economy and Tourism (DET), previously known as the Department of Tourism and Commerce Marketing (DTCM), oversees the regulation and issuance of all tourism licences in Dubai.
What Can You do under a Tourism License in Dubai
A Tourism license in Dubai opens doors to a wide range of activities in the travel and hospitality sector. Businesses can provide services that cater to both individuals and corporate clients.
Inbound Tourism Services
With a tourism licence, you can organise tours for international travellers visiting Dubai. This includes desert safaris, sightseeing packages, cultural experiences, hotel bookings, and transportation services.
Outbound Tourism Services
Licensed businesses can arrange international travel services for residents and citizens of the UAE. These services often include ticketing, overseas holiday packages, and travel insurance.
Travel Agency and Ticketing Services
Companies with a valid licence can operate as ticketing agents for airlines, offering booking services for flights, hotels, and transportation across the globe.
Types of Tourism Licenses in Dubai, UAE
Dubai provides different types of licences depending on the nature of services you plan to offer. Selecting the right category is crucial for ensuring compliance and maximising business opportunities.
Inbound Tour Operator License
This licence allows you to organise tourism services within Dubai and the wider UAE. It covers activities such as local tours, desert safaris, and cultural trips.
Outbound Tour Operator License
With this licence, you can arrange travel packages for customers travelling abroad. It allows you to provide ticketing, hotel bookings, and holiday packages to international destinations.
Travel Agency License
A travel agency licence permits businesses to act as authorised agents for airlines, handling ticket reservations, cancellations, and modifications on behalf of customers.
Combined Tourism License
Entrepreneurs who wish to engage in both inbound and outbound tourism, as well as ticketing services, can opt for a combined licence. This provides greater flexibility and a broader market reach.
How to Obtain a Tourism License in Dubai, UAE?
Securing a UAE Tourism license involves following a structured process regulated by the Department of Economy and Tourism. While the steps are straightforward, accuracy in documentation is essential.
Step 1: Choose Business Activity
Clearly define whether your company will focus on inbound tours, outbound services, or act as a travel agency. This decision determines the type of licence you will apply for.
Step 2: Select Business Jurisdiction
Decide if you want to set up your business in the mainland or a free zone. Mainland companies enjoy greater market access, while free zone entities provide benefits such as 100% foreign ownership.
Step 3: Reserve a Trade Name
Register a unique trade name with DET or the relevant free zone authority. The name should align with UAE naming conventions and reflect your tourism activities.
Step 4: Prepare and Submit Documentation
Essential documents include passport copies of shareholders, proof of address, business plan, and trade name reservation certificate.
Step 5: Obtain Initial Approval
The authorities will review your documents. Once initial approval is granted, you can proceed with further steps like leasing office space.
Step 6: Secure Office or Workspace
Most jurisdictions require businesses to have a physical or virtual office. Lease agreements must be submitted for verification.
Step 7: Pay Fees and Collect License
After paying the required fees, you will receive your Tourism license in Dubai, legally authorising you to operate.
Partnering with expert business consultants in Dubai can simplify the licensing journey. Their guidance with paperwork and approvals ensures accuracy, saves valuable time, and reduces costly mistakes.
Cost of Travel and Tourism License in Dubai
The cost of obtaining a Tourism license in Dubai varies based on jurisdiction, office requirements, and the type of license.
Government Fees
Basic government fees generally start from AED 10,000 to AED 15,000. Additional charges may apply depending on the licence type.
Office Space Costs
Leasing an office or flexi-desk can add between AED 15,000 and AED 30,000 annually.
Other Costs
Costs for approvals, trade name reservation, and administrative expenses must also be factored in. Depending on the business scope, total costs range from AED 25,000 to AED 50,000.
Benefits of Starting a Tourism Business in UAE
The UAE’s thriving tourism industry makes it one of the most profitable sectors to enter. With millions of visitors each year, tourism contributes significantly to Dubai’s GDP.
Professional Credibility
Holding a valid licence assures clients that your services are regulated and legally compliant.
Market Access
Licensed companies can serve local clients as well as international travellers, expanding revenue opportunities.
Tax Benefits
Businesses benefit from Dubai’s favourable tax regime, with no personal income tax and competitive corporate tax rates.
Foreign Ownership
In free zones, entrepreneurs enjoy 100% foreign ownership, making the UAE attractive for global investors.
Growing Industry
The UAE continues to invest heavily in infrastructure and hospitality, creating more opportunities for licensed tourism businesses.
Regulations for Dubai Tourism License
All tourism businesses must comply with the laws set by DET to ensure consumer safety and industry transparency.
Compliance with Travel Standards
Companies must maintain accurate booking records, follow cancellation rules, and protect customer data.
Insurance Requirements
Inbound and outbound tour operators must provide financial guarantees and insurance policies to protect clients in case of cancellations or emergencies.
Employee Visa and Licensing
Staff members, including tour guides, must hold valid visas and, in some cases, professional certifications approved by DET.
Conclusion
Starting a tourism business in Dubai is a promising opportunity, given the emirate’s global reputation as a travel hub. Obtaining a Tourism license in Dubai ensures your company is recognised, trusted, and fully compliant with regulations. With the growing demand for travel services, favourable tax conditions, and international credibility, a UAE Tourism license provides a strong foundation for long-term success.
By carefully selecting your licence type, meeting documentation requirements, and adhering to regulations, you can build a profitable business in one of the world’s most competitive tourism markets.
FAQs
How long does it take to get a tourism license in the UAE?
The process typically takes 2 to 4 weeks, depending on document preparation and approvals.
How to start a tourism business in Dubai?
You need to select your business activity, register a trade name, prepare documents, lease office space, and apply for a licence from DET or a free zone authority.
Are there any specific visa requirements for my employees?
Yes. Employees, including travel agents and tour guides, must have valid employment visas sponsored by the company.
Can I start operating before the license is granted?
No. Operations can only commence after the licence is officially issued.
What is the validity period of a Tourism License, and how can it be renewed?
The licence is valid for one year and must be renewed annually by submitting updated documents and paying renewal fees.
Can a foreigner own a tourism business in Dubai?
Yes. In free zones, foreigners can own 100% of their company. On the mainland, ownership rules depend on the activity but are generally favourable.
