In a fast-paced city like Dubai, the demand for quick, reliable, and tech-enabled delivery solutions has skyrocketed. Whether it’s food, grocery, e-commerce, or documents, businesses and consumers rely heavily on delivery services. This demand has opened the door to massive opportunities for entrepreneurs planning to start a delivery service business in Dubai.
But before launching operations, there’s one critical step—getting a delivery service license in Dubai. This license legalizes your operations and allows you to carry out delivery services across the UAE. If you’re wondering how to begin, this complete guide walks you through everything you need to know—from licensing to paperwork to cost.
What Is a Delivery Service License in Dubai?
A delivery service license in Dubai is a legal permit issued by the Department of Economic Development (DED) or a relevant free zone authority, allowing companies to offer goods transportation and delivery services.
This license is mandatory for businesses that plan to transport goods using bikes, vans, or cars, either for their own services or on behalf of third parties. It is most commonly used by:
- Food delivery companies
- Courier services
- E-commerce logistics providers
- On-demand platforms (apps)
- Retail stores with in-house delivery
- Last-mile delivery companies
This license can cover both domestic deliveries within the UAE and in some cases, cross-emirate operations depending on the structure.
Steps to Obtain a Delivery License in Dubai
Setting up a delivery service in Dubai involves careful planning and following the right legal steps. Here’s a step-by-step breakdown of the process to obtain your license:
Step 1 – Choose Your Company Structure
You can set up your company as a Limited Liability Company (LLC) in mainland Dubai or as a Free Zone Company. Your choice will impact your ownership, cost, and operating area.
- Mainland LLC: Offers access to the entire UAE market and allows 100% foreign ownership in most activities.
- Free Zone: Offers tax benefits and quick setup but limits direct access to the mainland unless you appoint a distributor or get permits.
Step 2 – Select a Business Activity
The official business activity must reflect your service. Examples include:
- Courier and delivery services
- Local transportation of goods
- Logistics and freight forwarding
You must select the correct activity code from the DED list or the free zone authority list that matches your business operations.
Step 3 – Reserve a Trade Name
Choose a unique and professional name for your business. It must not be offensive, include religious terms, or resemble government authorities. The trade name must also clearly represent your business activity, like “FastExpress Delivery LLC.”
Step 4 – Apply for Initial Approval
Submit your application for initial approval from the DED (if mainland) or from your selected free zone. This shows that the UAE government has no objection to your proposed business plan.
Step 5 – Lease Office Space or a Warehouse
You need a registered office to complete your license. Depending on your business model, you might need a small desk space, a full office, or a warehouse. The office contract (Ejari in mainland) is mandatory for license issuance.
Step 6 – Submit Final Application and Pay the Fees
Once all paperwork is ready, submit your final application, attach all documents, and pay the required government and licensing fees. Upon approval, your license will be issued.
Documents Required to Get a Delivery License
The documentation process is crucial. Make sure your documents are accurate and complete to avoid delays.
For Individuals (Single Owner or Partners):
- Passport copy of the owner/partners
- Visa or entry stamp copy
- Emirates ID (if resident)
- Passport-sized photographs
- NOC from current sponsor (if on a residence visa)
- Trade name reservation certificate
- Initial approval certificate
For Corporate Shareholders:
- Memorandum of Association (MoA)
- Board Resolution
- Power of Attorney
- Business license of the parent company
- Passport copies of the directors/shareholders
Additional documents like lease agreements, Ejari certificates (mainland), or free zone tenancy contracts will also be required based on jurisdiction.
Activities Under Delivery Service Business License
The delivery service business in Dubai is broad, allowing you to operate in multiple verticals. You can also add complementary activities under the same license if permitted by the authority.
Common Activities Include:
- Food and beverage delivery
Delivering hot meals, grocery items, and beverages from restaurants, cafes, or cloud kitchens to customers. - Courier and document delivery
Transporting important documents and packages across the UAE. - E-commerce and last-mile delivery
Delivering online orders from warehouses to end users, especially in fashion, electronics, and retail sectors. - Same-day or scheduled delivery services
Enabling clients to choose specific time windows for receiving products. - Pharmaceutical or medical product delivery
Special permission is needed to transport medical products safely and compliantly.
Make sure you declare your activity correctly on your application, as some categories require additional government approvals or inspections.
Benefits of Starting a Delivery Company in Dubai
Starting a delivery service in Dubai gives entrepreneurs an edge in one of the fastest-growing economies in the region. Here’s why this business makes sense:
Booming E-Commerce and On-Demand Economy
Online shopping has become the norm. With UAE’s young, tech-savvy population and high smartphone penetration, the demand for on-demand delivery is only going up.
Low Entry Barrier
With the right planning, you can launch your company with limited investment. Shared logistics hubs and cloud platforms reduce initial cost.
Easy Scalability
Start small with local deliveries and scale across the UAE with warehousing, fleets, and tech integrations. This sector supports flexible growth models.
Tech-Enabled Opportunities
Modern delivery businesses leverage AI, route optimization, tracking apps, and fleet management systems—making the sector ripe for innovation.
Visa and Residency Options
A valid delivery license allows you to sponsor residence visas for owners, employees, and delivery riders.
Strategic Location and Infrastructure
Dubai’s road network, business-friendly policies, and logistical connectivity support 24/7 delivery operations efficiently.
Cost of Delivery Service License in Dubai
The cost of obtaining a delivery service license in Dubai depends on various factors:
Mainland License
- License Fee (DED): AED 10,000 – AED 15,000
- Trade Name Registration: AED 620 – AED 720
- Local sponsor fee (if required): AED 5,000+ annually
- Ejari (office rent): Starting from AED 8,000/year
- Pre-approval and legal translation charges: AED 1,000 – AED 2,500
Free Zone License
- Flexi-desk license packages: AED 7,500 – AED 15,000
- Warehousing or larger office space: AED 20,000 – AED 50,000+
- Visa quotas: AED 3,000+ per visa (varies)
Remember, if you operate a large fleet, you must budget for vehicle registration, insurance, and driver permits.
You might also need:
- RTA (Roads & Transport Authority) permits for public delivery services
- Uniforms and branding costs
- Fleet GPS and tracking software
Working with a setup advisor can help you get a tailored cost breakdown that fits your budget and business goals.
Conclusion
The rise of digital platforms, online shopping, and app-based services makes the delivery industry one of the most profitable business ideas in the UAE. But to tap into this opportunity, you need a valid delivery service license in Dubai.
From courier services to e-commerce deliveries, this business is scalable, in-demand, and full of innovation potential. Whether you’re an individual entrepreneur or a logistics startup, Dubai offers everything you need—top infrastructure, investor-friendly regulations, and a diverse customer base.
However, the process must be done correctly. From choosing the right legal structure to getting regulatory approvals, one small mistake can delay your launch.
This is why partnering with professionals in Business Setup in Dubai, UAE can make all the difference. They help you with paperwork, licensing, cost planning, and even office selection—so you can focus on growing your delivery brand confidently.
FAQs
Can I operate a delivery service from home in Dubai?
No. To get a license, you need a registered business address. However, you can run operations online and manage logistics from a small office or virtual workspace.
Do I need RTA approval to start a delivery company?
Yes, if your services involve public road transport using delivery bikes or vans. The Roads and Transport Authority may require your drivers and fleet to be registered and approved.
Can a foreigner get a delivery service license in Dubai?
Absolutely. Foreign investors can own 100% of the business in many mainland or free zone setups. No local sponsor is required for most activities.
What vehicles are allowed for delivery services in Dubai?
You can use motorbikes, vans, and cars. The choice depends on your business type. Food delivery is typically done via bikes, while e-commerce and logistics companies prefer vans.
Is insurance mandatory for delivery businesses?
Yes. You’ll need fleet insurance, employee coverage, and possibly third-party liability insurance, especially if operating on public roads.
How long does it take to get a delivery license?
If your documents are ready and no special approvals are needed, you can expect the license within 7–15 working days.
